These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this Website.
“We or us or Greystones Eye Centre” means, Ken Murray, T/A Greystones Eye Centre. “You” means the user of this website or the customer. “Irish” means the Republic of Ireland. Terms include these terms and conditions and any other terms that are set out in writing and agreed between you and us.
The following are the terms and conditions on which we enter a contract with you. These are intended to be fair to all parties and lay out our role as the optical provider to you. They set out your consumer rights and our responsibilities. These conditions do not affect your statutory rights.
We suggest you keep a copy of these terms for your personal reference. A contract is only formed once we confirm shipment of the order to you. Please note that no products will be shipped unless we have received the amount due to us in full.
By choosing to buy from us, you agree to be bound by the terms on the site, including our returns policy.
All the information collected on our site is for internal use only. We do not share your information with any third parties, excepting the address and phone number and delivery instructions, with our courier and postal partners to facilitate a smooth delivery of your package.
The information we collect may include your name, title, e-mail, phone number and address and prescription details. We may use the information provided by you to provide information about products, services and discount offers. You may choose to opt out of this service, if you so prefer.
We may also collect information based on visits on our site. This is a normal practise and would include the browser you use, the date & time the site was accessed, the pages accessed while on the site, and the website from which an individual is linked directly to our site. This information helps us make any future visits to our website better.
Please note that all packages must be signed for and thus, we request you to provide us with an address where someone will be available to receive your package and sign for it.
We normally delivered all goods within the time frame we have agreed to. On rare occasions when your package does not arrive, we cannot accept responsibility for the inconvenience and distress caused. We partner with reputable courier services, however human errors occur and we apologise for any possible inconvenience of a delayed package.
Should a package be returned to us, we will contact you at the earliest opportunity to inform you of the situation. Please note, re-sending the item may incur an extra charge, especially if the package was undeliverable, however you will be advised of this.
Due to the nature of these items, we are unable to offer a full return or exchange on online purchases. Please ensure that the contact lens prescription you provide us with, either via the online ordering form or via email is valid and accurate. Greystones Eye Centre cannot be responsible for incorrect information provided at this point in the purchase process. However, our desire is that you will be happy with your purchase and once you alert us that you not entirely happy, we will contact you to rectify the matter to your satisfaction.
Descriptions given online are true to our knowledge. All images have been provided by the manufacturers in order to give a guideline of their products. Our prices include all relevant taxes for Ireland and all our transactions are processed in Euros. We reserve the right to alter the price, images or any other information provided on the site, without any liability to Greystones Eye Centre. We assure you all the items delivered from our practices will be free of any defects or faults. However, if you are unhappy with the item, please contact us immediately and we will attempt to facilitate your request at the earliest possible convenience.
BUYING ON OUR SITE
We offer you a fully encrypted site so you can shop on our site with ease. We do not keep a copy of your credit card details in our records and only PAYPAL has access to these details.
Greystones Eye Centre reserves the right to change the products offered on the website at any time without notice, and to limit the number of items that may be purchased by a visitor. If we are unable to deliver an order placed by you, we will contact you at the earliest possible opportunity.
Please note that orders must be placed by someone who is 18 years of age or older.
All the information, including but not limiting to the content, graphics, images, trade marks, logos, on this site are protected by copyright, trade mark, database right, sui genesis right and other intellectual property laws, under national laws and international treaties.
We are only liable to you for damage caused intentionally or by gross negligence. We will not be liable to you for any inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods or their delivery and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. This does not affect your statutory rights as a consumer.
If one of the provisions of these General Terms and Conditions is or becomes invalid or unenforceable, that will not affect the effect of the other provisions.
These terms are liable to be changed anytime, as deemed necessary by us. The terms and conditions applicable to any customer are the terms for when an order was placed.
The contract formed between us and you will be governed under Irish laws and the customer agrees to submit to the non-exclusive jurisdiction of the Irish courts.